We ship with My Parcel (Bpost, PostNL, DPD)
Within 48 hours at the post office!
BELGIUM
Standard shipping: 6 euro
< 100 euro: free shipping
OR
Free pickup:
Les Petits Héros
Kon. Astridlaan 88
9100 Sint-Niklaas
BELGIUM
NETHERLANDS - LUXEMBOURG
Standard shipping: 10.75 euros
< 120 euro : free delivery
FRANCE - GERMANY
Standard shipping: 12.75 euro
Other countries : Contact us
Your purchased product will be handled and shipped with the utmost care.
The place of delivery will be the address you have provided in the Check out.
The handling of your order will be done as soon as possible. The package will be at your home within 3 to 4 business days.
If there is a delay in shipping you will be informed. In that case you have the right to cancel the agreement without any costs.
If the order is cancelled, the amount will be refunded as soon as possible.
For replacement items, the right of withdrawal cannot be excluded. The costs of return shipment in this case are borne by the entrepreneur.
The risk of damage and/or loss of products rests with Les Petits Héros until the time of delivery to the customer, unless otherwise expressly agreed.
You can return your purchased products fourteen days without giving any reason. This from the day you received the products. To request your return, please go to your purchase and request the return yourself or send an email to [email protected]
If the products are returned damaged or dirty, the return will not be accepted and the amount paid will not be refunded.
The products will be returned to Les Petits Héros with all delivered accessories and in the original state and packaging.
The customer is responsible for the cost of the return. The amount of the returned product will be refunded in the same way that you have paid.
Personalized products and product on sale cannot be returned.
